UPDATED. 2020-10-27 19:02 (화)
SK Telecom launches AWS-based call center serivce 
SK Telecom launches AWS-based call center serivce 
  • Jong Jun Lee
  • 승인 2020.10.13 17:35
  • 댓글 0
이 기사를 공유합니다

It is 80% cheaper than rivals, telco says
Image: SK Telecom
Image: SK Telecom

SK Telecom has launched a pay-per-use call center service aimed at enterprises based on Amazon Web Service’s (AWS) Amazon Connect cloud call center service.

The service, called Smart Contact Center, will be up to 80% cheaper than call centers that needs to be built, the carrier said, as it will save cost on real estate and fixed costs.

SK Telecom’s cloud service can also be used within a day or two by customers instead of taking two to three months to build like conventional call centers, it said.
 


댓글삭제
삭제한 댓글은 다시 복구할 수 없습니다.
그래도 삭제하시겠습니까?
댓글 0
댓글쓰기
계정을 선택하시면 로그인·계정인증을 통해
댓글을 남기실 수 있습니다.

  • 816, Botanic Park Tower2, 213, Gonghang-daero, Gangseo-gu, Seoul, Republic of Korea
  • 대표전화 : 82-2-2658-4707
  • 팩스 : 82-2-2659-4707
  • 청소년보호책임자 : Stan LEE
  • 법인명 : The Elec Inc.
  • 제호 : THE ELEC, Korea Electronics Industry Media
  • 등록번호 : 서울, 아05435
  • 등록일 : 2018-10-15
  • 발행일 : 2018-10-15
  • 발행인 : JY HAN
  • 편집인 : JY HAN
  • THE ELEC, Korea Electronics Industry Media Prohibiting unauthorized duplication,publishing,modification and distribution the material on this Site for any purpose.
  • Copyright © 2020 THE ELEC, Korea Electronics Industry Media. All rights reserved. mail to powerusr@thelec.kr
ND소프트